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Appointments at Our Full-Service Key West Spa

To schedule your retreat to paradise at Pier House Resort, please contact reception directly at 305-296-4600 or e-mail us at [email protected]. Before your appointment, please note the following guidelines at our Key West retreat:
  • Hours of Operation

    The spa, locker rooms and steam rooms are open each day from 9am-6pm. Our fitness center is 24 hours. 
  • Guest Timelines

    In order to ensure your service begins on time, please arrive 15 minutes prior to your first appointment. Arriving late will shorten the time of your service. All appointments will end at their scheduled time.
  • Cancellation Policy

    Please notify the Spa at least 24 hours in advance to cancel or reschedule without a 50% penalty. No-shows will be charged the full value of scheduled service. Packages, special occasion parties and group bookings are confirmed with a 50% deposit, and must be cancelled 24 hours in advance to avoid a full charge.
  • Shaving

    Shaving is not recommended before pedicure services. If you choose to shave, please shave at least 8 hours prior to service.
  • Waxing

    Sun exposure is not recommended before or after any waxing service.
  • Spa Amenities

    On the day of your service, you are invited to enjoy our spa facilities, an outdoor whirlpool and an exercise room. Lockers, private showers and toiletries are also provided for your convenience.
  • Age Limitation

    The age limit is 14 years and older; anyone under the age of 18 must be accompanied by an adult.
    Prices subject to change.
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