FAQS
Pier House Resort & Spa FAQs
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What Spa services are available at Pier House Resort & Spa?
Pier House Resort & Spa provides extensive services for men and women, including couple massages, body treatments, facials, and massages. Our body products and oils have been carefully chosen using the finest ingredients to achieve the highest results.
What documents are required to check in at Pier House Resort & Spa?
We require a government-issued ID (i.e., driver's license, passport) and a valid payment method (i.e., credit card) to check in at the Pier House Resort & Spa.
Does Pier House Resort & Spa offer breakfast?
Breakfast is available at our on-site restaurant, One Duval. Enjoy oceanfront views with our fresh, organic, and farm-raised ingredients on the menu. Visit oneduval.com to review our hours of operation and learn more.
What is the closest airport to Pier House Resort & Spa?
Key West International Airport (EYW) is 4 miles (15 minutes) from Pier House Resort & Spa via taxi or Uber.
Does Pier House Resort & Spa offer a wedding catering service?
Pier House Resort & Spa offers comprehensive wedding services, including catering, event planning, and other state-of-the-art amenities. Allow us to plan your perfect wedding menu, cocktails, appetizers, and flavorful fusions for your group and wedding party.
Does the Pier House Resort have free Wi-Fi?
Yes, your resort fee includes complimentary high-speed wireless internet access in all guest rooms. As part of the resort fee, we also offer complimentary Wi-Fi throughout all areas of the resort. Ask the front desk for more details.
Does the Pier House Resort offer parking?
Does the Pier House Resort have a resort fee?
What is there to do in Key West?
Key West is known for its spectacular nightlife, unique boutiques and shops, eclectic eateries, and water-based excursions. The Pier House Resort is just minutes from local Key West beaches, museums, and shopping hotspots. Check out our Things To Do page.
Where is the Pier House Resort & Spa?
How do I get to the hotel?
Check out our Location Page.
When is check-in and check-out for the Pier House?
Do you allow smoking on the property? In the rooms?
What are the dining options at the Pier House?
The Beach Bar is open daily from 10:00 a.m. - 10:30 p.m. Chart Room Bar is open weekdays from 4:30 p.m. - 12:00 a.m and weekends from 4:30 p.m. - 2:00 a.m. One Duval Restaurant is open daily from 7:00 a.m. - 10:00 p.m. Please call 305-295-3255 for reservations.
Does the Pier House offer room service?
Yes, we offer room service.
How do I book a meeting/wedding?
Fill out an online Meeting Request For Proposal form or Wedding Request For Proposal Form and book your next event at the Pier House.
Are pets allowed?
Yes, we allow pets. A one time $75 non-refundable fee per stay will apply. Only one dog under 20 pounds is allowed per room. Check out our Pet-Friendly Page for more information.
Do you have an early departure fee?
Do you have a fitness center and/or pool?
Do you offer discounts to AAA members?
We offer discounted Key West hotel rates at our oceanfront resort for AAA and CAA members. Please contact the hotel directly for more information at +1(305) 296-4600. We also offer special discounts with valid ID for Florida residents and senior citizens ages 60 and above.