Pier House Resort & Spa FAQs

Yes, your resort fee includes complimentary high-speed wireless internet access in all guest rooms. As part of the resort fee, we also offer complimentary Wi-Fi throughout all areas of the resort. Ask the front desk for more details.

Yes, parking is included in the resort fee for all guests at the Pier House Resort. Our secure parking lot offers convenience and security for your vehicle throughout your stay. Ask our front desk for more information about oversized vehicle parking.

Yes, the Resort Fee is $52.00 plus tax per night. The Resort Fee conveniently includes the following amenities; Parking, Wi-Fi in Guest Rooms + Resort, Local & Toll Free Calls, Coffee in Room, In-Room Safe, Bottled Waters in Guest Rooms, In-Room Bath Robes, Private Beach Access, Beach & Pool Towels, Beach & Pool Attendants , Beach & Pool Umbrellas, Umbrellas for Inclement Weather, Concierge Services, and Tesla Charging Station

Key West is known for its spectacular nightlife, unique boutiques and shops, eclectic eateries, and water-based excursions. The Pier House Resort is just minutes from local Key West beaches, museums, and shopping hotspots. Check out our Things To Do page.

Check out our Location Page.

Check-in is at 4:00 p.m. and check-out is at 11:00 a.m. You must be at least 24 years old to check-in.

Yes, we allow smoking on property in designated areas; however, we do not allow smoking in guestrooms

• The Beach Bar is open daily from 10:00 a.m. - 10:30 p.m.
• Chart Room Bar is open weekdays from 4:30 p.m. - 12:00 a.m and weekends from 4:30 p.m. - 2:00 a.m. 
• One Duval Restaurant is open daily from 7:00 a.m. - 10:00 p.m. 

Please call 305-295-3255 for reservations.

Yes, we offer room service.

Fill out an online Meeting Request For Proposal form or Wedding Request For Proposal Form and book your next event at the Pier House.

Yes, we allow pets. A one time $75 non-refundable fee per stay will apply. Only one dog under 20 pounds is allowed per room. Check out our Pet-Friendly Page for more information.

Yes, there is an early departure fee of $100.00 for all guests with unscheduled departures. For special events, the full room and tax will be charged for all nights originally served.

Yes, we offer a 24-hour fitness center as well as an outdoor pool and whirlpool hot tub that are both open from dawn to dusk.

We offer discounted Key West hotel rates at our oceanfront resort for AAA and CAA members. Please contact the hotel directly for more information at 1 (305) 296-4600. We also offer special discounts with valid ID for Florida residents and senior citizens ages 60 and above.

Yes, we offer 6 ADA Accessible rooms. Check out our ADA Compliance page for more information.