Pier House Resort & Spa FAQs
305-296-4600 or at firstname.lastname@example.org for more information.
Q: Where is the Pier House Resort & Spa?
One Duval Street Key West Florida 33040
Q: How do I get to the hotel?
Check out our Location Page.
Q: When is Check-In and Check-Out for the Pier House?
Check-In is at 4:00 p.m. and Check-Out is at 11:00 a.m.
Q: Is free wifi available?
Yes, there is complimentary High Speed Internet and Wireless Access in all guest rooms.
Q: Do you allow smoking on the property? In the rooms?
No, we are a non-smoking property.
Q: Do you have onsite parking? How much is parking?
Yes, we offer self-parking for $20.00 per vehicle per night.
Q: What are the dining options at the Pier House?
The Beach Bar is open daily from 10:00 a.m. - 10:30 p.m. Chart Room Bar is open daily from 4:30 p.m. - 2:00 a.m. One Duval Restaurant is open daily from 5:00 p.m. - 10:00 p.m. Please call 305-295-3255 for reservations.
Q: Does the Pier House offer room service?
Yes, we offer room service.
Q: How do I book a meeting/wedding?
Fill out an online Request For Proposal form and book your next event at the Pier House.
Q: Are pets allowed?
Yes, we allow pets. A one time $75 non-refundable fee per stay will apply. Only one dog under 20 pounds is allowed per room. Check out our Pet-Friendly Page for more information.
Q: Do you have an early departure fee?
Yes, there is an early departure fee of $100.00 for all guests with unscheduled departures. For special events the full room and tax will be charged for all nights originally served.
Q: Do you have a fitness center and/or pool?
Yes, we offer a 24 Hour fitness center, outdoor pool, and Whirlpool Hot Tub.
Q: Do you offer discounts to AAA members?
Yes, we offer discounts to AAA members. Please contact the hotel directly for more information.
Q: What are some of the local attractions?
The Pier House is just minutes away from stunning Key West beaches, museums, and shopping destinations. Check out our Things To Do page.
Q: Do you have accessible rooms?
Yes, we offer 6 ADA Accessible rooms. Check out our ADA Compliance page for more information.